Welcome to Viva Media Technical Support

Before submitting a support ticket, please search our knowledge base below!

General Issues

Nothing pops up to install the game when I put the disk in the drive. I am getting 60 minute time trials of games after buying the disk.
Windows XP Compatibility. Graphics and game crashing
Update Video Drivers in Windows Update DirectX
Update Sound Drivers in Windows Where can I download PATCHES or UPDATES?
Antivirus wrongly identifies game as harmful.

Help with Crazy Machines Golden Gears.

TO GET HELP WITH A SPECIFIC GAME:

Start typing your game's title in the field below and click on the correct search result:



In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.



Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.